Lyric Jobs

Lyric, formerly ClaimsXten, is a leading healthcare technology company, committed to simplifying the business of care. Over 30 years of experience, dedicated teams, and top technology help deliver more than $14 billion of annual savings to our many loyal and valued customers—including 9 of the top 10 payers across the country. Lyric’s solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers with pathways to increased accuracy and efficiency, while maximizing value and savings. Lyric’s strong relationships as a trusted ally to customers resulted in recognition from KLAS as “true partner” and “excellent value for investment,” with a top score for overall customer satisfaction and A+ likelihood to recommend in their October 2023 Payment Integrity and Accuracy Report. Discover more at Lyric.ai .

The Communications and HR Specialist will play a critical role in enhancing internal communication strategies and supporting HR functions. This role involves developing communication, communication plans, and ensuring effective dissemination of information across the organization.

ESSENTIAL JOB RESPONSIBILITIES & KEY PERFORMANCE OUTCOMES

• Provides support in delivering a consistent approach to all internal communications in maximizing employee involvement through internal communications, and employee-related programs and activities, including proactive calendar and strategic approach to distributing communications to minimize email fatigue. May develop confidential communications.

• Supports in various employee engagement activities throughout the organization to drive employee awareness and engagement.

• Manages Lyric’s intranet—Center Stage—including regular updates to and the creation of functional pages. Creates special project and initiative pages as needed.

• Collaborates with different departments and stakeholders to ensure alignment of internal communication efforts with organizational goals via Center Stage.

• Supports the execution of communication and change plan and timelines; gathers and synthesizes relevant information from various subject matter experts; facilitates the review process to gain approval of key deliverables.

HR

• Support the global recruitment process by scheduling and coordinating interviews, utilizing Workday for tracking and managing candidate interview schedules, and communicating with the hiring manager, recruiters, and third-party recruiter as necessary.

• Assists in the new hire onboarding program to ensure new hires have a smooth transition into the organization.

• Prepares reports on key HR metrics as requested by stakeholders.

• Assists in the development and implementation of HR policies and programs.

• Organizes and facilitates Manila employees’ events and activities.

REQUIRED SKILLS & EXPERIENCE

• Bachelor’s degree in human resources, Communications, Business Administration, or a related field.

• 3 + years of relevant work experience in handling internal communications and HR support

• Demonstrated expertise in Microsoft Office tools

• Experience with internal communication platforms and tools

• Experience with Applicant Tracking System and/or HRIS preferred but not required

• Demonstrated integrity, with the ability to provide rapid, accurate response to confidential/ sensitive requests

• Demonstrated ability to prioritize and execute multiple simultaneous deliverables and work in a demanding environment

• Demonstrated interpersonal, oral and written communication skills in English, producing correspondence that requires little/no additional editing

GENERAL COMPETENCIES

• Ownership & Accountability

• Continuous Learning & Development

• Navigating Challenging Conversations & Feedback

• Well Being & Inclusivity

• Results Orientation

• Creativity & Innovation

• Dealing with Ambiguity & Resilience

*The US base salary range for this full-time position is:

₱52,959.20 - ₱106,192.80

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. *

Diversity, Equity & Inclusion: At Lyric, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.